Atlas Travel Policy Forum

questionHi,
I just did an insurance with you I just have a few questions
1)In the case that I need to use the insurance I chose the option of zero dollars deductible meaning I don't have to pay anything right?
2)How do I get the refund in case I have to use the insurance?
3)My second issue is that I'm traveling in India at the moment around February I need to get out of the country to renew my visa will I be covered while traveling outside of the original country that I did the insurance for?
4)Is there may be a way I can speak to someone directly instead of using this email?
Thank you!
Oram


Dear Oram,
Thanks for contacting us at American Visitor Insurance with your inquiry! Here are the answers to your questions:

Question:In the case that I need to use the insurance I chose the option of zero dollars deductible meaning I don't have to pay anything right?
Answer: In case you chose zero as the deductible, you do not have to pay the deductible amount when an expense is incurred. It looks like you have purchased the Atlas plan. This plan has a PPO network. If you happen to visit a facility within the PPO network, then the co-insurance is waived. If you visit a facility outside the network, then there is a 20% co-insurance that is applicable on your side and you will have to pay the 20% of the expense incurred. This is applicable to the first $5000 of the expense and after that, the insurance company will pay 100%.

Question:How do I get the refund in case I have to use the insurance?
Answer: It is dependent on the provider if they are willing to do the direct billing. If they are not you can fill the claim form and get the money reimbursed. You can check with the company directly about the claims by calling 1-800-605-2282.

Question:My second issue is that I'm traveling in India at the moment around February I need to get out of the country to renew my visa will I be covered while traveling outside of the original country that I did the insurance for?
Answer: Yes, you will be covered anywhere outside your home country. Please make sure that you have selected your destination as that country so that you get the right coverage.

Question:Is there may be a way I can speak to someone directly instead of using this email?
Answer: Yes. If we are not available on the phone while you called, we will call you back or get back to you on email.

Safe travel USA comprehensive Logo      Plan Details      Buy Now      Brochure

Please let us know if we can help further

Regards,
Customer care
+1 (877) 340 7910

Related Forum Entries

  1. Visitors Insurance Forum
    1. Travel Insurance
    2. US citizens visiting USA
    3. US citizens traveling outside USA
    4. Pre Existing Conditions
    5. Coverage for Australians
    6. Senior Citizens
    7. Family
    8. Maternity
    9. Atlas Travel Policy
    10. Patriot Travel Policy
    11. Liaison Travel Policy
    12. How an insurance plan works?
    13. FAQs Forum
  2. Student Insurance Forum
    1. Student Secure Insurance
    2. Study USA Insurance
    3. Patriot Exchange
    4. Student Health Advantage
    5. F1 Visa Insurance
    6. OPT Insurance
    7. F2 Visa Insurance
  3. Adventure Sports Coverage
    1. Motorcross Coverage
  4. J1 Visa Insurance Forum
    1. J2 Visa Insurance
    2. Study USA Insurance
    3. Patriot Exchange
    4. Family
    5. Maternity
    6. Evacuation-Repatriation Insurance
    7. University Insurance
  5. H1/H4 Visa Insurance Forum
  6. K1 Visa Insurance Forum
  7. International Health Insurance Forum
  8. Green Card Holders
  9. Schengen Visa Insurance Forum
  10. Insurance Cancellation Forum
  11. Insurance Clarification Forum
    1. Buying Insurance
    2. Coverage
    3. Renewal
  12. Direct Billing & Claims Forum
  13. Safe Travel Forum
Forum Entries x
  1. Visitors Insurance Forum
    1. Travel Insurance
    2. US citizens visiting USA
    3. US citizens travelling outside USA
    4. Pre Existing Conditions
    5. Coverage for Australians
    6. Senior Citizens
    7. Family
    8. Maternity
    9. Atlas Travel Policy
    10. Patriot Travel Policy
    11. Liaison Travel
    12. How an insurance plan works?
    13. FAQs Forum
  2. Student Insurance Forum
    1. Student Secure Insurance
    2. Study USA Insurance
    3. Patriot Exchange
    4. Student Health Advantage
    5. OPT Insurance
    6. F2 Visa Insurance
  3. Adventure Sports Coverage
    1. Motorcross Coverage
  4. J1 Visa Insurance Forum
    1. J2 Visa Insurance
    2. Study USA Insurance
    3. Patriot Exchange
    4. Family
    5. Maternity
    6. Evacuation-Repatriation Insurance
    7. University Insurance
  5. H1/H4 Visa Insurance Forum
  6. K1 Visa Insurance Forum
  7. International Health Insurance Forum
  8. Green Card Holders
  9. Schengen Visa Insurance Forum
  10. Insurance Cancellation Forum
  11. Insurance Clarification Forum
    1. Buying Insurance
    2. Coverage
    3. Renewal
  12. Direct Billing & Claims Forum
  13. Safe Travel Forum
  14. Visitor Insurance FAQs
  15. Visitor Insurance Blogs
Welcome to American Visitor Insurance  - Online Chat
Name is required
Email is required Email is invalid
Contact is required