INF Hop! Mindoro Travel Assistance

Ideal for Economic BenefitsMild Pre-Existing ConditionsVisitors Worldwide Outside of USA

INF Hop! Mindoro Travel Assistance

Hop! Mindoro is a new fixed benefit travel assistance membership which provides travel, medical, legal, and personal assistance for travelers visiting anywhere worldwide outside their home country. This assitance membership provide assistance for eligible travel, medical (including pre-existing conditions), legal, and personal expenses for covered events, as per the terms and conditions listed in the membership subscription.

Travel Assist are designed for people on a budget who still want some level of coverage while traveling. These plans are intended for clients who have a fixed budget but still want to feel secure and protected while traveling.

  • Although HOP! plans are more affordable, they still provide many of the same benefits and features as more expensive travel insurance plans

These plans are a good option for someone who only needs basic coverage and doesn't want to pay for more comprehensive coverage.

Note: Hop! Mindoro is travel assistance membership program, and is not an insurance product.

Key benefits of INF Hop! Mindoro Travel Assistance Insurance

Cashless Prescriptions

COVID-19 covered

Pre-Existing Conditions

Choice of PPO network

Easy claims via HOP Assist

24/7 Medical Concierge

INF Hop! Mindoro Travel Assistance insurance Reviews

Insurance provider
Maximum Period of Membership
364 days
Medical Access Expense
$0 $100 $250 $500 $1k $2.5k $5k
Total maximum for all Accident
$25k $50k $75k
INF Hop! Mindoro Eligibility
Available for Non-US Citizens & anyone visiting USA ,Canada,Mexico and traveling worldwide outside their home country.
Key Highlights of Visitors Care

INF Hop! Mindoro Assistance - Key Highlights

  • Covers Pre-Existing Conditions (Out-Patient and Emergency)
  • Acute Onset Covered as a New Sickness
  • Stablization of Conditions Covered
  • Cashless Guarantied via INF-Robin Assist
  • HOP Assist makes all your appointments 24/7
  • Coverage Worldwide incl. USA
  • SmartDelay
  • Telehealth worldwide via Doctor Please
  • Specialist Visits direct billing via HOP Assist
  • Travel Assistance Membership Package
  • Incurral Period is 90 days after the date of Covered Accident or Sickness

INF Hop! Mindoro Plan Basics

  • Hop! plans are Travel Assistance:
    • Avoid terms like: Insurance, Deductible, Plan Maximum
    • Say terms like: Travel Assist Membership, Medical Access Expense, Medical Assistance Level
  • Hop! Plans are designed to:
    • Provide some level of stabilization for individuals experience unexpected events while traveling,
    • They are not meant to be a full-coverage comprehensive plan like INF Elite or Premier
  • Hop! Plans cover:
    • Stabilization of conditions
    • Some pre-existing conditions
    • DO NOT COVER: Ongoing treatments, Follow Up treatments

INF Hop! Mindoro Fixed Benefit Assistance Summary

INF Hop! Mindoro Eligibility
  • Available for Non-US Citizens & anyone visiting USA ,Canada, Mexico and traveling worldwide outside their home country.
  • There is a minimum purchase of 30 days required to buy this plan
  • Available to visitors to the USA who have not yet arrived in the United States
  • HOP Assist makes all your appointments 24/7

Specific features and benefits of the HOP! Mindoro Plan

The Traveler can purchase an optional rider at the time of application. The optional riders provide additional coverage for a minimal charge.

  • Hop provides the following Trip Assistance Benefits:
    • Trip cancellation
    • Trip delay
    • Missed connection
    • Baggage delay
    • Lost Baggage
  • Travel Assistance claims must be reported in 1 day (24 hours) after incident occurs to activate any benefits

Limitations of HOP! Mindoro Assistance

  • It is not a travel insurance policy, but a travel assistance membership program. This means that it does not reimburse you for any expenses incurred on your own, but only arranges for direct billing with in-network providers on your behalf.
  • It requires you to coordinate with Hop! Assist within a certain time to access coverage. For non-life-threatening medical assistance, you need to notify Hop! Assist within 7 days of the first symptom.
  • It does not cover adventure sports activities.
  • It is not available for U.S. residents, only for non-U.S. citizens traveling outside their home country.
  • It has a $15 application fee and a $5 renewal fee.
  • It does not allow cancellations after the policy effective date

INF Hop! Mindoro Travel Assistance insurance cost - FAQ's

01. What is INF HOP – Travel Assist?

INF Hop! Travel Assist is an innovative approach to solving for travelers needs while they are visiting a new country. Hop! provide medical assistance for travelers, ensuring peace of mind while on the road. Hop! has benefits for cruise, trip cancellation, pre-existing conditions, and much more!

One of the unique features of Hop! Travel Assist is the guaranteed cashless claims process. This means that if a member uses Hop! assistance services,they don't have to worry about paying out of pocket for medical expenses. Instead, Hop! takes care of everything for them, making it incredibly easy and stress-free to use the program.

Note: Hop! requires members to contact Hop Assist within certain times to access benefits. Non-Life-Threatening Medical Assistance requires notification within 7 days of first symptom.

Life-threatening Medical Assistance need to be reported within 48 hours of first symptom. Travel Assistance requires notification within 24 hours of the incident.

02. Hop! Travel Assist will cover pre-existing conditions?

Yes. Hop! plans offers medical Assistance for Pre-Existing Conditions.

03. What are the advantages of buying Hop! Travel Assist?

Hop! Travel Assist is a travel assistance membership program for international trips, offering 100% payment with no deductible. Hop plans offers Travel, Medical and Security Assistance for travelers visiting worldwide outside their home country. Hop! Travel Assist is the guaranteed cashless claims process. Hop! has benefits for cruise, trip cancellation, pre-existing conditions, and much more

04. Do the INF Hop! Travel Assist cover trip cancellations or interruptions?

Yes. Hop! Travel Assist offers coverage for trip cancellations or interruptions for travelers visiting worldwide outside their home country.

05. What are the different types of INF Hop! Travel Assist for visitors to the USA?

There are 6 types of plans in Hop! Travel Assist. We have 5 comprehensive plans Hop Classico, Hop Ultra, Hop Ultra Plus, Hop VIP and Hop VIP plus.

There is also one fixed plan HOP Mindoro travel Assist. There is a minimum purchase of 30 days required to buy these INF HOP plans.

06. How much does the INF Hop! Mindoro Travel Assistance plan cost?

The cost of the plan depends on the age of the traveler, the type of coverage and the length of your trip. Typically, visitor’s insurance policies cost can start even as low as $1 per day, but will be much higher for older travelers seeking coverage for pre-existing conditions that INF visitor insurance offers.

07. How does the INF Hop! Mindoro Travel Assistance Plan cover Covid19 related expenses?

The INF Hop! Mindoro Travel Assistance Plan covers Covid19 related expenses such as testing, treatment, quarantine, etc., up to the total maximum for all accident and sickness medical expenses and the medical access expense chosen. The plan offers three options for coverage:

  • Option A: $25K total maximum for all accident and sickness medical expenses with a $0, $100, $250, $500, $1K, $2,500 or $5Kmedical access expense.
  • Option B: $50K total maximum for all accident and sickness medical expenses with a $0, $100, $250, $500, $1K, $2,500 or $5K medical access expense.
  • Option C: $75K total maximum for all accident and sickness medical expenses with a $0, $100, $250, $500, $1K, $2,500 or $5K medical access expense
08. Does the INF Hop! Mindoro Travel Assistance Plan cover Covid19?

The INF Hop! Mindoro Travel Assistance Plan covers Covid19 like any other new sickness, only if the virus was contracted after the policy effective date. The plan also covers pre-existing conditions (out-patient and emergency) as defined in the plan, as per policy limitations, exclusions and maximums, with no benefit waiting period.

09. Who is eligible for the INF Hop! Mindoro Travel Assistance Plan?

Any non-US citizen can apply for the INF Hop! Mindoro Travel Assistance Plan. This includes green card holders, H-1B visa holders, permanent residents, students on F1 / F1 visas, those on OTP, and those whose immigration status is not confirmed. This plan works for all age groups, from age 0 to age 99. The plan requires a minimum purchase of 30 days and a maximum period of membership of 364 days.

10. What is travel assistance?

Travel assistance by Hop includes medical support, travel benefits, and a 24/7 concierge team. We coordinate all your benefits for you to ensure you never pay out of pocket from medical and travel assistance. Hop offers medical assistance for pre-existing conditions and utilizes United Healthcare PPO in the United States

11. What is an access expense?

An Access Expense is a non-refundable deposit to be paid before medical assistance is provided. There is only 1 access expense to be paid during the duration of your membership.

12. How to create an account for HOP Assitance?

Once you subscribe for a Hop Membership- go to the “My Account” section on the top of the page, and click “Sign In”. After, click the “Sign Up” button on the log in link and set up your password for your new account.

13. What is an Assistance Level?

Assistance levels are the amount of benefits payable under the membership. For example, if you choose an assistance level of $300k – this means your membership entitles you to $300k of benefits.

Best travel insurance with pre existing conditions

Travel Insurance tips for Pre-Existing Conditions

Here are some travel insurance tips for travelers with pre-existing conditions:

  1. Choose a travel health insurance plan that covers pre-existing conditions.
  2. Read the policy carefully to understand what is covered and what is not.
  3. Be aware of any waiting periods for coverage of pre-existing conditions.
  4. Consider buying a visitors insurance policy with higher coverage limits.
  5. Carry a copy of your medical records and list of medications with you when traveling.
  6. Ensure that you carry your medical prescription and medicines during your trip.
  7. Know how to access medical care in your destination.
  8. Contact your visitors insurance provider immediately in case of any medical emergency.
  9. Disclose all pre-existing conditions when buying visitors health insurance.
  10. Follow all necessary procedures to file a claim for reimbursement of medical expenses.

What are the INF pre-existing conditions travel insurance options?

There are several US travel insurance plans available for international travel, however most of these travel insurance plans exclude pre-existing conditions. This means that a travel insurance plan will not cover the costs of treating a pre-existing medical condition. The insurance company can therefore deny a claim if the ailment was pre-existing when the travel insurance was purchased.

INF is the only US insurance provider who is offering visitors travel insurance coverage for pre-existing conditions without limiting it to acute onset of a pre-existing condition. The INF Elite insurance plans cover pre-existing conditions up to a clearly defined pre-existing conditions limit which is different from the policy maximum. It is very important to compare the different travel insurance for pre-existing conditions coverage for the price and coverage details before buying the US travel insurance.

What are the important factors for pre existing conditions visitors health insurance?

The following are the important factors to consider while purchasing travel insurance for pre-existing conditions

  1. The definition of pre-existing conditions and the look back period under the policy.
  2. The eligibility age limit for pre-existing conditions coverage.
  3. Whether pre-existing condition coverage is limited to acute onset of pre-existing conditions.
  4. The coverage limit for pre-existing conditions which is different from the policy medical maximum.
  5. The deductible and out of pocket expenses for pre-existing conditions coverage.

Why is pre-existing conditions travel health insurance important?

There are many international travelers who have medical ailments and it is important for them to be well informed about visitors insurance for pre-existing conditions. Many of the regular travel insurance plans exclude any coverage for pre-existing conditions. The definition of pre-existing conditions varies for different insurance providers as they have a ‘look back’ period and any medical ailments during this look back period would be considered pre-existing. At American Visitor Insurance, we offer plans which do offer coverage for acute onset of a pre-existing condition, as well as full coverage for pre-existing conditions up to a clearly defined limit in the policy document. All of these details can be better understood by using our facility for comparing visitors insurance for pre-existing conditions.

How does pre-existing conditions travel insurance work?

Pre-existing conditions travel insurance plans are designed to provide coverage for conditions that existed or still exist which started before the insurance plan became effective. Normally , travel insurance provides coverage for unexpected medical emergencies, trip cancellation, baggage delay and loss and medical emergencies and hospitalization. The plans that cover pre-existing conditions can vary from one provider to the other.They also have limitations for age factor and do not provide coverage for most people above 70.It is important to review the policy carefully to see if it covers the things that you want to get coverage.

Pre existing condition is defined as the medical condition that has been diagnosed with or received treatment for certain period of time before the policy became effective.

Coverage exclusions: The pre -existing condition travel insurance may restrict the coverage for some specific conditions,and will have limitations around the age of the individual, or have waiting periods to start coverage.

Medical emergency coverage: If the traveler experiences medical emergency related to the pre-existing condition, during the trip, then the insurance will cover the eligible medical expenses.

Trip cancellation or Interruption: Some plans will provide coverage for trip cancellation related to the pre existing condition in case you need to cancel the trip for the medical issue.

Claims: For a covered claim, you need to file a claim with the insurance provider

Reviewing the policy: Before purchasing the plan, carefully review the policies terms and condition to understand the coverage, limitations and requirements for pre-existing conditions.

Pre-existing conditions coverage - FAQ's

01. How do I know if my pre-existing condition is covered by travel insurance?

Unfortunately, this simple question has a fairly complicated answer. The answer is: it depends. Firstly, it depends on whether you are a US resident traveling outside the US or a visitor to the US. US residents can purchase trip cancellation insurance that can cover pre-existing conditions and even plans that are travel medical only without cancellation often are more generous in their coverage of pre-existing conditions. These plans may have specific requirements in order to waive the usual exclusion of coverage for pre-existing conditions (like purchase them within a certain number of days of your initial trip deposit or that you have a primary domestic insurance plan in the US), so you should check these details carefully if this is important to you.

Non-US residents or US residents traveling into the US have much more limited options to insure their pre-existing conditions are covered. Some plans offer coverage for "acute onset" of pre-existing conditions. However, this is misleading, since a careful look at their definition excludes chronic or congenital disorders from such coverage. Chronic illnesses are those that worsen over time and congenital disorders are issues one is born with. They exclude emergencies due to chronic illness because they will say that is not "acute" it is simply a worsening of your condition. There are only two policies we know of that offer coverage for pre-existing medical conditions. They are INF Premier and INF Elite plans.

Firstly, they define pre-existing conditions in the following way: A pre-existing condition is a condition for which the insured received treatment or took medication for in the previous 12 months before the start of the policy. If the medication dosage has not changed and is taken as a maintenance medication, this would NOT count as a flare up or treatment of the condition. In that case, very stable conditions that have no flare ups in the past 12 months are not even excluded as pre-existing conditions. Conditions that have had flare ups or doctor recommended treatment or change in medication, are still covered by the plans but with a higher deductible and a lower maximum.

INF Elite (also INF Elite 90) are comprehensive plans offering fairly complete coverage. INF Premier is a fixed plan. Find details on these plans here.

The above plans must be purchased for at least 90 days and can be quite pricey for seniors, but they offer the only real coverage for chronic conditions.

The other option, of course, is to take a plans with little ($1000) or no coverage for pre-existing conditions and take a risk that that condition will not flare up during the trip.

02. What does full coverage for Pre-Existing Conditions mean?

INF plans boast they offer "full" coverage for pre-existing conditions. This can be a little misleading. Firstly, any regular treatment or medication that is required by the condition is never covered. The main advantage to the INF Elite and INF Premier is that they cover sudden illness/injury regardless of whether it is pre-existing or not. The only difference is that a pre-existing condition will be covered with a higher deductible at at a lower maximum than any other "new" illness or injury. However, coverage is not limited to an emergency or life-threatening situation.

03. What does acute onset of pre-existing conditions mean?

The "Acute Onset of a Pre-Existing Condition" is a sudden and unexpected outbreak or recurrence of a pre-existing medical condition which occurs without any advance warning either in the form of physician recommendations or symptoms and requires immediate care (within 24 hours of first symptoms). A Pre-Existing Condition that is a chronic or congenital condition or that gradually becomes worse over time will not be considered acute onset.

The acute onset coverage benefit does not include coverage for known, scheduled, required, or expected medical care, drugs or treatment existent or necessary prior to the effective date of coverage. An example of this might be someone who has a food allergy or bee allergy and is unknowingly exposed to their allergen and requires immediate medical attention.

04. What is the difference between Full Pre-Existing & Acute Onset Insurance?

Acute onset of a pre-existing condition can be defined as the sudden & unexpected occurrence of a pre-existing condition which requires in-patient, emergency hospitalization within 24 hours of exhibiting first symptoms. The main difference between acute onset & full pre-existing is that with Full Pre-Existing coverage, is that one is covered for all pre-existing conditions and associated medical costs and this includes follow up visits, hospitalizations and doctor’s visits, etc. The acute onset coverage will only cover the in-patient hospitalization expense.

05. What are the limits of Full Pre-Existing plans under INF travel insurance?

Full Pre-existing means we will cover any issue regarding a pre-existing condition, however, if one is traveling to the United States solely for medical treatment, that will not be covered. INF plans do not cover any medical tourism related claims. Pre-existing conditions under the INF plans are covered with a higher deductible and a lower maximum than other illnesses or injuries. These are chosen or specified when you purchase you plan.

06. Do INF travel insurance plans really cover all pre-existing conditions?

Yes, the INF policies will cover any pre-existing issue that the traveler may have during their stay in the United States. This includes blood pressure, diabetes, kidney related issues and arthritis, all of which are covered by the INF Premier, INF Premier Plus, INF Elite, INF Elite Plus and INF Elite 90 Plans.

07. Why are Full Pre-Existing plans more expensive than other visitors insurance plans?

The insurance company takes on an enormous risk by insuring individuals and including coverage for pre-existing conditions without any prior medical examination. Under the INF plans, you are paying more, but you are getting the full value for the money you pay given the very high cost of US healthcare. With the INF Premier, INF Premier Plus, INF Elite, INF Elite Plus and INF Elite 90 Plans, even though it is expensive, you can have the comfort of knowing that you are covered for any emergency or contingency. This peace of mind given the expensive US healthcare expense is what makes INF plans worth it despite being expensive.

08. What services are covered under visitors insurance full pre-existing coverage?

The list of covered services under Visitors insurance full pre-existing conditions coverage can be found on the American Visitor Insurance website of the INF Premier, INF Premier Plus, INF Elite, INF Elite Plus and INF Elite 90 Plan pages. INF plans are open to green card holders

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INF Insurance Plans - Faq's

01. Can a Green Card holder buy INF plans?

Yes, Green Card holders are eligible to enroll in the INF Plans as long as they maintain a residence outside the US.

02. Can I purchase INF travel insurance plans if I am already abroad?

Yes, people who are already in the US, can buy the INF plans, but they must get prior permission to apply for INF plans. To do this, they must submit the following forms:

  • Latest I -94
  • Health attestation form
  • Any prior health insurance information (if applicable)

The I-94 form is a government doc that can be filled out on line, they should choose “Get most Recent” on the website here: and you should complete this “health attestation form”.

Note : Hop Travel Assist plans are not available if visitors are already in abroad

03. Can I purchase INF travel medical insurance if I already have pre-existing conditions?

Yes, you can purchase INF travel medical insurance even if you have pre-existing conditions. INF offers INF Premier, INF Premier Plus, INF Elite, INF Elite Plus, INF Elite 90, Hop Travel Assist, Hop Mindoro Assist, Hop WorldHopper and Hop Trip Assist Plus plans that provide coverage for pre-existing conditions. However, coverage for pre-existing conditions may have some limitations and exclusions depending on the plan and your specific condition. It is important to carefully review the policy details and ensure that the coverage meets your specific needs.

04. What is INF travel medical insurance for pre-existing conditions?

INF travel medical insurance for pre-existing conditions is a type of travel insurance that provides coverage for individuals who have pre-existing medical conditions.

The INF insurance plans are designed to provide coverage for medical emergencies and unexpected medical events that may occur while traveling. The plans include benefits such as hospitalization, doctor visits, prescription medication, emergency medical evacuation, and more.

INF offers several insurance plans for travelers with pre-existing conditions, including the INF Premier, INF Premier Plus, INF Elite, INF Elite Plus, INF Elite 90, Hop Travel Assist, Hop Mindoro Assist, Hop WorldHopper and Hop Trip Assist Plus. These plans have varying levels of coverage and benefits, so it is important to review each plan carefully to determine which one best fits your specific needs.

05. What is the INF insurance cost for visitors to the United States?

The cost of the INF visitors insurance will vary depending on the age of the traveler, the type of coverage and the length of your trip. Typically, visitor’s insurance policies cost can start even as low as $1 per day, but will be much higher for older travelers seeking coverage for pre-existing conditions that INF insurance offers.

06. How do I apply for INF insurance?

You can apply for INF insurance online through American Visitor Insurance. You can also call them at +1 (877) 340 7910 to get more information on how to apply for INF insurance from licensed insurance agents.

07. What is the maximum length of coverage in INF insurance?

The maximum length of coverage for INF insurance is 364 days.

08. For which countries can I buy INF travel insurance?

INF insurance is available for international visitors to the United States, Canada or Mexico.

09. What are the requirements for applying for INF insurance?

The main requirements for applying for INF insurance is the travelers passport details and the travel dates. You can apply for INF insurance online on American Visitor Insurance or call +1 (877) 340 7910 to get help in applying for INF insurance.

10. What is the eligibility to buy INF insurance?

INF insurance plans are available for Non-US Citizens & anyone visiting USA ,Canada,Mexico and traveling worldwide outside their home country between the ages of 14 days and 99 years.The coverage duration is available from 5 days up to 364 days.

11. What is the advantage of having the United Healthcare PPO in visitors insurance offered by INF?

The INF plans use the United Healthcare Preferred Provider Organisation (PPO). This means that even if the pre-existing coverage limit is low, customers will still be able to access the full PPO discounts via United Health Care (UHC).

For example : A customer has to go to the Emergency Room (ER) for blood pressure and get a bill of $10,000 and the customer has the INF HOP UltraPlus plan. Although the UltraPlus covers $700 for pre-existing, the customer will get the PPO discount on the bill since it is covered. This in itself can translate to very significant savings such as an 80% discount + $700 paid out. This means your total coverage was $8,700 and out of pocket expense is only $1,300.

INF Hop! Mindoro Travel Assistance Benefits

  • Room & Board Charges $25k: $2,700
    ICU Room & Board Charge $25k: $2,100
    Doctor Surgical Expenses $25k: $2k
    Assistant Surgeon Expenses $25k: $1,250
    Doctor Office Visits (Non-Surgical) $25k: $40 per visit, 1 visit per day, a maximum of 10 visits
    $50k:$60 per visit, 1 visit per day, a maximum of 10 visits
    $75,000:$80 per visit, 1 visit per day, a maximum of 10 visits
    Pre-admission tests within 14 days before Hospital Admission: $25k: $950
  • Surgical Room and Supply Expenses $25k: $950
    Urgent Care (Optional) $25 Urgent Care Copay
    Doctor Surgical Expenses $25k: $2k
    Anesthetics $25k: $500
    Doctor Office Visits (Non-Surgical) $25k: $40 per visit, 1 visit per day, a maximum of 10 visits
    $50,000:$60 per visit, 1 visit per day, a maximum of 10 visits
    $75k:$80 per visit, 1 visit per day, a maximum of 10 visits
    Assistant Surgeon Expenses $25k: $500
    X-rays, laboratory procedures $25k: $275
    $50k: $400
    CAT Scan, PET Scan or MRI $25k: an additional $275
    an additional $400: $400
    $75k:an additional $525
    Hospital Emergency Room $25k: $275
    $50k: $350
    $75k: $425
    Prescription Drug Expenses $25k: $75
  • Ambulance Expenses $25k: $375
    $50k: $400
    $75k: $425
    Rehabilitative braces or appliances $25k: $500
    $50k: $550
    $75k: $600
    Pre-existing Conditions $25k: $1,750
    $75k: $4,500
  • Dental Treatment (Injury Only) $25,000: $500
    $50,000: $550
    $75,000: $550
  • Emergency Medical Evacuation $20k
    Repatriation of Remains $25k: $15k
    $50k: $25k
    $75k: $45k
    Accidental Death and Dismemberment $25k
    Benefit Period The earlier of the date the Covered Person’s Trip ends, or 364 days from the date of a Covered Accident or Sicknes
    Incurral Period 90 days after the date of Covered Accident or Sickness
    Assistance Payment Rate 100% of the Usual and Customary Charges
  • Trip Cancellation (Optional) $10k
    Trip Delay (Optional) $600
    Missed Connection / Coordination(Optional) $500
    Baggage Delay / Lost Bag Search (Optional) $500
    Lost Baggage / Lost Bag Search (Optional) $1k
    Flight Rebooking Included
    Hotel Rebooking Included
    Rental vehicle booking Included
    Lost Passport & Travel Docs Included
    Emergency Cash Transfer Included
    Guaranteed Hotel Check-in Included
    Roadside Assistance Included
    Up-to-the-minute Travel Delay Reports Included
  • Pre-existing Conditions $25,000: $1,750
    $75,000: $4,500
  • Malicious product tamper and contamination Included
    General travel risk and travel security Included
    Assistance in mass public disturbances, violent terrorist, or extremist incidents Included
    24/7 point of contact to report emergencies and get security and safety advice from duty managers Included
    Assistance in cases of major disasters Included
    Emergency political and security evacuations Included
    Hijacking (any form of conveyance) Included
    Illegal detention and arrest Included
    Kidnap for ransom Included
    Monitoring and telephone advice throughout the crisis Included
  • Air Ambulance $50,000
    Commercial Airline (including medical stretcher) $20k
    Medical clearances & Fit-to-Fly Assessments Included
    Physician, hospital, dental, and vision referrals via Hop Assist Included
    Return Travel Arrangement Included
    Emergency Prescription Replacement Included
    Medical Cost containment, expense recovery, and overseas investigation Included
    Dispatch of Doctor or Specialist Included
    Arrangement of visitor to bedside Included
    Medical Payment Arrangements Included
    Medical Bill Audit Included
    Shipment of Medical Records $75
    Medical Equipment Rental & Replacement $1,000
    In-Patient / Out-Patient Care Management Included
    Eyeglasses & Corrective lens replacement Included
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Plan details of NF Hop! Mindoro Travel Assistance Benefits

  • Restrictions and Reminders:
    • If you are at an urgent care and have anything serious such as a chest pain, we will allow for two follow up with a specialist only if the condition is not stabilized.
    • All appointments need to go through Robin Assist. The Nurse Triage will determine where you need to be sent. This is for non-emergent situations.
    • This is a convenience for the member- they don’t need to worry about finding an in-network provider or finding a provider that accepts the coverage
    • Blood tests are covered as long as it is within the urgent care visit, however if the urgent care clinic visit stabilized you, and you go for additional blood work it will not be covered.
    • These plans are only designed to stabilize the client, it is not a full on comprehensive plan
    • The Medical Access Expense is a non-refundable deposit that members must pay to access medical assistance, based on the membership level they have selected. This deposit is essential for members to receive the appropriate level of medical care and support that they need
  • Extensions:
    • You will be allowed to extend the plan if they have a claim.
    • If extension is at least 60 days it will be more cost-effective.
    • If there is a lapse in coverage it will not trigger the waiting period.
    • Enroll or Extension of the plan of at least 60 days or more will also qualify them for a free Priority Pass
  • Specific Features:
    • As a member of Hop! Mindoro, you can enjoy a wide range of benefits that will give you peace of mind while traveling outside of your home country. With travel assistance, you can rest assured that you have the support you need in case of any unforeseen circumstances. Additionally, you can choose to add optional benefits such as trip cancellation, trip delay, missed connection, baggage delay, and lost baggage search, which can provide you with financial protection against travel mishaps
    • Travel Assistance:Hop! Assist also includes flight, hotel, and rental vehicle rebooking as part of your membership, so you don't have to worry about any additional fees or stress in case of travel changes. With lost passport and travel docs assistance, emergency cash transfer, and guaranteed hotel check-in, you can have peace of mind that you will be taken care of no matter what situation arises.
    • Medical Assistance:Hop! Assist offers medical assistance as part of your membership, including medical clearances and fit-to-fly assessments, physician, hospital, dental, and vision referrals, emergency prescription replacement, dispatch of doctor or specialist, arrangement of visitor to bedside, medical payment arrangements, and medical bill audit. In the unlikely event that you require air ambulance services, Hop! Mindoro has you covered with up to $50,000 in coverage. With all these benefits and more, Hop! Mindoro membership can provide you with peace of mind and security during your travels
    • Security Assistance:In terms of security assistance, Hop! Assist has you covered with a range of features such as assistance in mass public disturbances, violent terrorist or extremist incidents, emergency political and security evacuations, hijacking, and more. You can also rely on a 24/7 point of contact to report emergencies and get security and safety advice from duty managers, which can give you a sense of security when traveling to unfamiliar places.
    • Guaranteed cashless claims process:The guaranteed cashless claims process is just one of the many ways that Hop! Travel Assist makes it easy for members to use the program. With Hop! taking care of all the appointments and payment process, members can have peace of mind knowing that they will receive the necessary care without any added stress or financial burden.
  • Claims:
    Hop! Assist: How to handle claims:
    • HOP! Plans use United Health Care, and members can find providers near them by clicking on the given link and searching by their zip code. This also explains how to access guaranteed cashless claims through Robin Assist.
    • When a member becomes symptomatic, they can message the Robin Assist team through WhatsApp, phone, or email, and they will be put in touch with a nurse practitioner who can provide immediate consultation over the phone. If it is a life-threatening emergency, the member will be directed to the nearest hospital, and Robin Assist will contact the hospital and provide their eligibility and coverage details on behalf of the member
    Hop! Assist: How to handle claims cont:
    • If the member wants to go to an urgent care or suggest any in-network facility, Robin Assist will contact three options while the member is on the line.
    • They will provide verification of benefit or a "guarantee of payment" to the provider to ensure that it is cashless.
    • Again, they will provide verification of benefit or a "guarantee of payment" to ensure that it is cashless.
  • Pre-existing conditions
    • Any condition (chronic, congenital, or otherwise), which manifested earlier than the start date of coverage.
    • It is understood that pre-existing conditions in this assistance program may also refer to specific diseases which exist within the body, whether or not known, and that needs or requires a formation or incubation period within the body of the Member before effective date of the plan or the trip (or whichever is later).
    • Common examples of preexistences, just to name a few: kidney or gallstones, obstruction of arteries or veins by blood clots or other, respiratory diseases such as asthma, lung problems, emphysema, HIV, usually related problems blood pressure, glaucoma, cataracts, nephritis, ulcers or gastric diseases, diseases resulting from congenital malformations, genital mycosis,liver abscess, cirrhosis, blood sugar, high cholesterol, high triglycerides, and others.
    Non-life threatening conditions caused by pre-existing conditions:
    • Covered if the symptoms are acute for example:
      1. Chest pain requires some doctor consultation at urgent care due to high BP
      2. Sugar levels are low causing fatigue due to diabetic condition, requiring urgent care visit
    • What is not covered?:
      1. Planned surgeries which are NOT life and death fr example- heart surgery or gallbladder stone removal
      2. In this situation- if not ER we will offer to pay for flight rebooking back home
    • On-going treatment and routine appoints not covered
    Life threatening conditions caused by pre-existing conditions:
    • Must be reported within 48 hour
    • Covered for all procedures / treatments until the patient is stabilized:
      1. Stabilized means the patient is able to leave the hospital
      2. Plan is designed to cover 1-2 maximum specialist visits after stabilization for emergencies
      3. Follow up appointments on an ongoing basis are not covered

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INF Insurance related coverage

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